Contact us

Office

Abu Dhabi, Reem Island, Wafra Square Building, office number 245

Email

Social@vanillahomes.net

Guest Experience FAQ

  • What is Vanilla Homes?

    Vanilla Homes is a boutique collection of upscale, fully serviced apartments and villas in Abu Dhabi’s most desirable locations. 


    Each home is thoughtfully curated to deliver a refined living experience that combines residential comfort with hotel-level service. 

  • Where are Vanilla Homes located?

    Our portfolio focuses on Abu Dhabi’s prime lifestyle destinations: 


    Yas Island 

    Saadiyat Island 

    Reem Island 

    Al Raha Beach 

    Masdar City 

  • How do I book a stay?

    Guests can book directly through the Vanilla Homes website or via selected global booking platforms such as booking.com, Expedia, Airbnb  

  • Are the apartments and villas fully furnished?

    Yes. All Vanilla Homes are fully furnished and equipped with high-quality furniture, appliances, linens, and amenities curated to meet upscale hospitality standards. 

  • What services are included?

    Our standard services include: 


    - Professional housekeeping before each stay 

    - Guest support and concierge-style assistance 

    - High-speed internet and essential amenities 


    Additional services may be arranged upon request. Example: delivery, transportation, packages, tickets, concerts, city tours  

  • What are the check-in and check-out times?

    Standard check-in and check-out times are communicated at booking. 


    Early check-in and late check-out may be available subject to availability. 

  • What is the cancellation policy?

    Cancellation policies vary depending on the property and booking terms and are clearly communicated at the time of reservation. 

  • Are Vanilla Homes suitable for long stays?

    Yes. Our homes are ideal for both short and extended stays, offering privacy, space, and premium living comfort. 

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